Title details Help Title Customer satisfaction and its relationship with service quality: the Middle East Airlines (MEA) as a case study / by Hani Hassan El-Hakim Microform Name(s) El Hakim, Hani Hassan (Main Author) American University of Beirut. Suliman S. Olayan School of Business (Related name) Publication 2009 Physical Details 1 microfilm reel; master; 35 mm. Subjects Consumer satisfaction--Lebanon Middle East Airlines Airlines--Lebanon--Marketing Classmarks Mic-Pj:001377 Notes Dissertation: Project (M.B.A.)--American University of Beirut, Suliman S. Olayan School of Business, 2003. General: Project exceptionally submitted July 2006. General: Appendices: leaves 59-63. Bib. & Index: Bibliography: leaves 64-65. Local: Microfilmed by Micrographics Section, Jafet Library, AUB, 2009. Availability Barcode Location Shelf Shelfmark Status Category   Jafet Micrographics Section NBM Mic-Pj:1377:Master:c.1 Available Restricted

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